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What are the ‘average opens’?

The average opens indicates the relationship between the total number of opens and the total number of unique opens.

It therefore shows, on average, how frequently the newsletter is opened by an individual recipient.

Example:

A newsletter was sent to 10 recipients. It was opened by four of them. Of these four, two open the email twice. The average opens is therefore 6/4 = 1.5.

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