◂ Back to 'Managing Recipients'

How do I delete recipients, e.g. bounces and unsubscribers, from my address list in your newsletter software?

You can delete recipients under ‘Recipients’ -> ‘All recipients’ -> ‘Actions for selected recipients’.

Make sure that you only select the recipients that you actually wish to delete (check the box). It is recommended that you use the function ‘Search Recipients’ to filter the recipients first.

How do I delete bounced or unsubscribed email addresses?

Other questions about Bounce Management

Can bounced recipients be easily deleted? How can I call up bounces over the API? How many time are soft bounce addresses written to before they are deactivated? How can I view the bounces and unsubscriptions resulting from newsletters? When I search for all bounced recipients, a few valid recipients appear who are not marked as bounced. Were newsletters delivered to these recipients? How does bounce management work and what is the difference between soft- and hard bounces? Can I look at hard bounce addresses that are already deleted and manually correct or reactivate them?

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